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REFUNDS & RETURNS


For any issues with your order please contact customer service at hello@thesweetskinco.com

Returns Policy

In the interest of Health, Safety and Hygiene regulations we are unable to exchange or return The Sweet Skin Co products unless they are faulty. When raising a product fault issue, please ensure photographs and/or a video are included demonstrating the problem with your product. 

CANCELLING ORDERS

We are sorry to hear that you wish to cancel your order.


We process orders pretty quickly once placed so that they could reach you as soon as possible.  If an order has been through processing and dispatched we will be unable to cancel it for you.


Please contact us below to speak with us and see how we may be able to help.

MODIFYING ORDERS

If we are able to intercept your order before it is processed we will endeavour to make the requested changes, however once it has been processed you will be unable to make changes.

EXCHANGING ORDERS

We accept no returns or exchanges due to Health, Safety and Hygiene.


For any further support please contact the team via hello@thesweetskinco.com

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